Privacy Policy
Last updated:
Artisticnyhonest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artisticnyhonest.world and use our bag and backpack repair services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you contact us through our website, request a quote, or use our repair services. This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Information about items you wish to have repaired
- Payment information when applicable
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and your visit, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Date and time of your visit
- Device identifiers
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve our services. You can control cookie settings through your browser preferences. For more detailed information about cookies, please see our Cookies Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our repair services
- To process and respond to your inquiries and requests
- To communicate with you about your repair orders and our services
- To send you updates, promotional materials, and newsletters (with your consent)
- To improve our website and services
- To analyze usage patterns and trends
- To protect against fraudulent or unauthorized activity
- To comply with legal obligations
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given us explicit consent to process your information for specific purposes
- Contract: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services
- Legal Compliance: When processing is necessary to comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our customers and others
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS technology
- Secure storage of personal information
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
- Employee training on data protection practices
However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you and our legal obligations.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information
- Rectification: The right to request correction of inaccurate or incomplete information
- Erasure: The right to request deletion of your personal information
- Restriction: The right to request restriction of processing of your information
- Portability: The right to receive your information in a portable format
- Objection: The right to object to certain types of processing
- Withdraw Consent: The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Artisticnyhonest
500 SW Court Ave, Pendleton, OR 97801
Phone: +1 541-276-3441
Email: callme@artisticnyhonest.world